As a member of the National Public Utility (Nemzeti Közműszolgáltató) service providers, DÉMÁSZ has already established 31 customer service offices to serve its clients countrywide.

In the summer quite significant development was carried out to improve the public utility company's customer service.

Thanks to its ever-increasing business success, one of the most popular fast-food restaurants significantly expanded its original area. In the refurbished restaurant there are two counters (a hamburger and a Mexican) to serve hungry clients.

At the beginning of 2017, the customer service office of Fővárosi Kéményseprőipari Vállalat (Budapest Capital Chimney Sweep and Inspection Company) moved to a new location.

As part of the development project started in 2016, the local authorities' customer service office got renewed.

During the summer, the Ministry contacted our company to enquire about the potential ways of introducing a customer management system in their inner-city office that has loads of customers coming in on a daily basis to meet the requirements of our modern era.

Delivered by our company, within the project, the Q-FUSION integrated CFM system was introduced in 28 offices.

FKF Zrt (Metropolitan Public Area Maintenance Plc.) accepted the offer of MULTIMEX Ltd

EDF DÉMÁSZ is part of the EDF enterprise group, the electricity service provider of around 775,000 general and free market customers. The electricity service provider company has always been a market leader in the aspect of improving its customer service culture in order to let its clients experience the best possible service given.

Media-Saturn-Holding GMBH is a market leader retailer electronic chain operating 22 stores in Hungary.

As a result of an increase in the number of customers in 2016, the biggest building society in Hungary providing loans for flat purchase got its central customer service office renewed and expanded.

The branch of the Health Insurance Fund of the Government Office of the Capital City Budapest has been opened for more than 10 years in Teve utca.

Upon the request of the Prime Minister's Office, the Office of Public Administration and Justice announced a public procurement procedure within the framework of the EKOP-2.1.23 tender for the supply of queueing systems to the more than 250 "Government Windows" opening throughout Hungary.

In the spirit of accessibility for all, the National Office for Rehabilitation and Social Affairs has used EU grants to renovate its county branches.

Our long-term loyal client, MÁV Start Zrt. is committed to introducing new customer management technologies. Accordingly, within the framework of a mid-year project, modernisation works at 3 of its railway stations were carried out.

An integrated public customer service centre in Buda with integrated Q-FUSION CFM system