Patika plus Patikák, another pharmacy network joined the ever-increasing group of pharmacies using the Q-FUSION customer calling-management and information provision system.

At the end of 2019, a project was initiated to standardise the CFM system of Nemzeti Közművek (National Public utilities, FŐGÁZ, DÉMÁSZ, GDF Suez, and DÉGÁZ).

By autumn two administrative regions had gotten their offices refurbished in the county.

Preparing for the invasion of students due to enrol in September, Pázmány Péter Catholic University got its obsolete customer management system replaced.

FŐTÁV Plc opened the newest customer service office in Budapest.

This year in two venues, in Rákosmente and Csepel new BKK customer service centres were launched.

Relying on their previous positive experience as a reference, HUAWEI Hungary commissioned our company to establish the customer management tasks of their latest Experience Service Store.

Based on our presentations of the last couple of years, the General Consulate decided to replace its obsolete customer calling system for the Q-FUSION integrated CFM system.

In December 2018, this modern solution got implemented in 13 venues countrywide at MÁV-START Plc. Owing to the project, besides central operation, a modern customer management and information provision system was introduced.

At the end of summer before the seasonal autumn customer invasion in the office, numerous local authorities developed their customer management culture.

Before the autumn term starts, the Students' Customer service office of ELTE Quaestura has moved to a new place.

Nowadays it is not unusual that a mostly on-line trade company has a personal customer service place for keeping in touch with their clients besides letting them collect the items ordered in person. Smartphone Ltd is not an exception to the rule.

As summer is coming, outdoor catering places are at their most vibrant. Delivering prepared dishes creates a problem for quite a few restaurants that can be solved with our Q-CALL customer calling solution.

In March 2018 Fejérvíz Plc got its old customer management replaced with the new, modern Q-FUSION integrated CFM system.

The public administration institutions in quite a few counties got renewed, in accordance with the government's guidelines, where the Government Offices put more emphasis on improving the level of customer service.

Intrum, part of a market-leader winding up group in Europe, got its CFM system completely renewed. The earlier version of Q-FUSION integrated system used was extended.

Auchan store in Budaörs was the first place in Hungary to establish a customer service that meets all requirements.

It is an outstanding award for us that in recognition of the positive Hungarian experience, HUAWEI decided on getting the Q-FUSION Integrated CFM system installed in their latest service centre in Vienna.

Media Markt, our partner, has installed our wireless customer calling solutions in their smart counters.

To fulfil the legal obligations regarding customer satisfaction, this regional utility service provider got Q-FEEDBACK introduced.