MULTIMEX News
Current news and information about the life of our company.
Free testing opportunity for trying the body temperature and facemask recognition solution
In parallel with the spread of the pandemic, checking body temperature and facemask usage has become inevitable in healthcare institutions, in tertiary education, at customer service offices, in trade, and anywhere, where filtering the patients with a temperature means protecting the health of clients and staff members.
Mobile “Kormányablak” (KAB, Government Customer Service), Q-FUSION now on KAB buses
In accordance with the government’s decision, more than 20 mobile KAB buses travel around in all the counties from villages to towns. Citizens can arrange their Government Customer Service issues in their own residences.
Body temperature thermometer, facemask checking kiosk for monitoring customer/patient traffic
Our latest kiosk offers a perfect solution for monitoring and checking the customer/patient traffic and for reducing the potential risks of getting infected by COVID-19 virus or spreading it.
Collection point based free disposal city-wide clean-up, waste disposal in junkyards by using the Q-TIMER 3.0 appointment scheduler application
Our Q-TIMER 3.0 appointment scheduler and online queue ticket requesting application successfully proved another implementation. In September 2020 FKF Plc started the rescheduled annual free disposal city-wide clean-up in the districts of Budapest, which had to be put off owing to the COVID pandemic in a different form, as a collection point-based clean-up.
Physical contact reducing solutions during the COVID pandemic
During our pandemic hit era, everybody is trying to reduce the opportunities of personal contact to the minimum. The same rule applies for surgery clinics, hospitals, where an innovative solution, developed in cooperation with Béker-Soft Informatika Ltd, our strategical partner, can be used for registering the patients who arrive with a scheduled appointment.
Patika Plus (Pharmacy Plus) with modern customer management
Patika plus Patikák, another pharmacy network joined the ever-increasing group of pharmacies using the Q-FUSION customer calling-management and information provision system.
Standardised customer and patient management in the institutions of Semmelweis University
Semmelweis University, one of our top clients, got a standardised customer and patient management system introduced in its institutions.
Modern appointment making and requesting a queue number online, even from a mobile
Our latest module, the improved version of Q-TIMER is the 3.0 is a responsive solution that enables the users to make an appointment and get a queue number for a particular customer service online from either a mobile, a TABLET or a PC.
The key to modern patient management is to choose the right patient management system in KULCS (KEY) pharmacies
KULCS pharmacies with a national network decided on applying our Q-FUSION 3.0 integrated CFM system.
To provide medical treatment for Corona virus patients a field hospital was built in Dél-Pesti Centrumkórház (Southern_Pest Central Hospital)
It took only two days for the Hungarian Army to put up a field hospital on the premises of Dél-Pesti Centrumkórház (Southern_Pest Central Hospital), a unit of Szent László Hospital, in response to the pandemic reaching our country.
Standardised CFM system at NKM customer services
At the end of 2019, a project was initiated to standardise the CFM system of Nemzeti Közművek (National Public utilities, FŐGÁZ, DÉMÁSZ, GDF Suez, and DÉGÁZ).
FEF satisfaction evaluation either online or by email
Introduced a few years ago and audited by MEKH, our Q-FEEDBACK satisfaction measuring solution will have had a newly developed feature, the online and email module by the beginning of January 2020 to help data collection of the Hungarian water public utility service providers.
We wish you a Merry Christmas and Very Happy New Year!
On behalf of the colleagues of MULTIMEX Ltd let me wish you a Peaceful and Merry Christmas!
Q-FUSION integrated patient calling and management system introduced in another two high-profile healthcare institutions
At the end of 2019 in another two large institutions, in the Országos Klinikai és Idegtudományi Intézet (National Institute of Clinical Neurosciences) and in the Észak-közép-budai Centrum Új Szent János Kórház Szakrendelő (North and Central Buda Central, New Saint John Hospital's Surgery clinic) got the modern solution provided by MULTIMEX Ltd introduced.
One of the most modern Ambulance Stations in Hungary and Basic Healthcare Service Provider centre was inaugurated in Vecsés
As part of a programme, the Ambulance Station in Vecsés was 255th that got renewed in Hungary.
Renewed offices of the administrative regions in Szabolcs-Szatmár-Bereg County
By autumn two administrative regions had gotten their offices refurbished in the county.
Preparation for the schoolyear, customer management exam passed with the highest grade
Preparing for the invasion of students due to enrol in September, Pázmány Péter Catholic University got its obsolete customer management system replaced.
Market leader in district heating public utility supply and in customer service
FŐTÁV Plc opened the newest customer service office in Budapest.
Developing BKK customer service centres
This year in two venues, in Rákosmente and Csepel new BKK customer service centres were launched.
New, modern HUAWEI service points with customer management
Relying on their previous positive experience as a reference, HUAWEI Hungary commissioned our company to establish the customer management tasks of their latest Experience Service Store.
