Telecommunication
Amid constantly increasing competition in the telecommunication sector, all companies strive to provide the best possible service to customers.
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The design of branches and their atmosphere are important factors in customer decisions.
MULTIMEX offers the following main solutions in the telecommunication sector:
comfortable waiting and service environment through the Q-FUSION system
wide range of online information and statistics for the management through the Q-FUSION system
efficient means for providing information to customers and displaying advertisements on LCD monitors and interactive devices using the Q-MONITOR module
appointment scheduling and on-line ticket booking for customers in person, by phone or online using the Q-TIMER module
survey and processing of customer feedback using the Q-FEEDBACK module
integrated solutions with front-end systems
custom CFM solutions, tailored to customer needs
Our solutions are applied by the following telecom companies:
Antenna Hungária
DIGI
Magyar Telekom
Telenor
Parisat