Small customer service office equipped with modern CFM system at DAKÖV (DAKÖV: Dabas és Környéke Vízügyi Kft, Dabas and its area Water supply and sewerage management Ltd)
In the summer quite significant development was carried out to improve the public utility company's customer service.
The modules of Q-FUSION Integrated CFM system provide customer management (Q-FUSION), multimedia content visualisation (Q-MONITOR) and customer satisfaction evaluation (Q-FEEDBACK) functions at the customer service. Our latest MXTP-10 touchscreen ticket issuing machine and the MXTAB-10 satisfaction evaluating device ensure tools for running these applications.