New, modern HUAWEI service points with customer management
Relying on their previous positive experience as a reference, HUAWEI Hungary commissioned our company to establish the customer management tasks of their latest Experience Service Store.
In the two shops recently opened in Hillside and Shopmark shopping centres our MXTP-10- ticket issuing machines help customers to get a queue number. For the analyses of statistical and management data our Q-FUSION program installed on the central server provides assistance. In accordance with our agreement, the system will be extended, by adding the Q-FEEDBACK satisfaction evaluation application and the MXTAB-10 satisfaction evaluation device.