Modern customer management in the HUAWEI service in Austria
It is an outstanding award for us that in recognition of the positive Hungarian experience, HUAWEI decided on getting the Q-FUSION Integrated CFM system installed in their latest service centre in Vienna.
Ticket issuing is provided by our latest, small-sized MXTP-10 touchscreen ticket issuing machine, and the customers' ticket numbers are shown besides the multimedia materials compiled by HUAWEI on a large 55'' LCD display operated by our Q-MONITOR multimedia module. There were representatives from a lot of different countries in the inauguration ceremony in December and quite a few articles were published in the media (https://futurezone.at/digital-life/erster-huawei-service-shop-lockt-mit-speed-reparatur/303.012.124# ), and all participants gave positive feedback on the system regarding its features and usage.